Vinted Shoppers Voice Anger About Size Changes
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
The popular resale platform has revised its size classifications for female and kids' apparel but did not contact all users about the change.
Online Platforms Backlash
Many shoppers and sellers are posting online stating that platform listings now display a modified sizing category compared to what was initially listed as a result of the reclassification.
The company said the revised method more closely matches similar services.
They have suggested members to review their products and manually change the size when needed, which has left users frustrated.
Measurement Approach Changes
Previously, the measurements included one number and one letter, like S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement used to be a 12 but now shows as UK 16-18.
User Accounts
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, from Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Manual Updates
Another shopper, located in England, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she explained.
Platform Context
The service features exceeding 100 million users, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: earlier, the platform withdrew an update regarding delivery choices after backlash from users.
